Culinary & Cork Privacy Policy
Last Updated: October 2024
Culinary & Cork (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario privacy laws. By using our website, www.culinaryandcork.ca (the “Site”), or our services, you consent to the collection, use, and disclosure of your information as described in this policy.
1. Personal Information We Collect
We collect personal information only as necessary to provide our services. The types of information we collect may include:
- Contact Information: Your name, email address, phone number, and mailing address.
- Payment Information: Credit card or payment details for booking services.
- Website Usage Data: Information about your interactions with our website, including cookies, IP addresses, and browser type.
2. How We Use Your Information
We collect and use personal information for the following purposes:
- To provide and manage our services, including chef bookings, wine pairings, and event consultations.
- To process payments and send receipts.
- To communicate with you regarding your inquiries, bookings, or changes to our services.
- To improve our website, services, and customer experience.
- To send you promotional information or updates about Culinary & Cork (with your consent).
3. Disclosure of Personal Information
We do not sell, trade, or rent your personal information to third parties. However, we may disclose your information in the following circumstances:
- To service providers that assist us with payment processing, website hosting, and marketing services, as long as they commit to maintaining the privacy of your data.
- If required by law, court order, or government regulation.
- If necessary, to protect our rights, property, or safety, or that of our users and the public.
4. Your Consent
By using our services and providing us with your personal information, you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
You can withdraw your consent at any time by contacting us at the details provided below. However, withdrawing consent may limit our ability to provide you with certain services.
5. How We Protect Your Information
We take the security of your personal information seriously. We use industry-standard security measures such as encryption, secure servers, and firewall protection to safeguard your data. Despite these precautions, no system is entirely secure, and we cannot guarantee the absolute security of your information.
6. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal or business requirements. Once your personal information is no longer needed, we securely destroy or anonymize it.
7. Your Rights
Under PIPEDA and Ontario privacy laws, you have the following rights:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request to correct or update inaccurate information.
- Withdrawal of Consent: You can withdraw your consent to our collection and use of your personal information.
- Complaints: If you believe your privacy rights have been violated, you can file a complaint with us or the Office of the Privacy Commissioner of Canada.
8. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on our Site. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain features on the Site.
9. Third-Party Links
Our Site may contain links to third-party websites or services. This Privacy Policy applies only to information collected by Culinary & Cork. We are not responsible for the privacy practices of third-party websites and encourage you to review their privacy policies before providing any personal information.
10. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any changes by posting the revised policy on this page with the updated date. Your continued use of the Site after such modifications will constitute your acknowledgment of the updated policy.
11. Contact Information
If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at:
Culinary & Cork
Email: culinaryandcork@gmail.com